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Have no fear, most of your questions are answered here! However, if it's not here, please email us at to get in touch with us.

What is the Monthly Scrapbook Club?

If you join the club, each month you will receive a 12″ x 12″ scrapbook kit in the mail. Each package typically includes additional items like stickers, embellishments, pens, scissors or other items (not all of those items at once). These extra items are bonuses as a special thank you to our customers. The club is mostly here for the 12″ x 12″ scrapbook kits so please be sure you enjoy scrapbooking with full kits if you join.

Am I billed each month or all at once?

For the monthly plan, you are billed each month. It is $15.99 and it includes shipping each month.

If you prfer to receive a discount as a subscription user, select either the 3 month, 6 month, or 12 month plans. These plans are billed in full at the time of purchase and include shipping. The 3 month plan is charged $46.99 in full at the time of purchase and includes shipping. The 6 month plan with shipping is charged a total of $89.99 at the time of purchase, and it includes shipping. The 12 month plan is charged $167.99 and shipping is included.

Can I switch plans?

Yes absolutely. If you purchased a monthly plan and would like to save money and get the 3, 6 or 12 month plan, just login to your account and make the changes.

What are the prices?

Our month-to-month price is $15.99 per month and you will not be charged upfront. The 3 month plan is $15.66 per kit and a prepayment total of $46.99. The 6 month plan is $15 per month and a prepayment total of $89.99. The 12 month plan comes out to $14 per kit, at $167.99 for the year. You may choose to upgrade your subscription for an additional $7 per month. Our customers say the upgrade subscription is totally worth it!

When will I receive my kit?

You will receive your first shipment 5-7 business days after your first place your order. Every month thereafter you will be charged on the same date you signed up if you are a monthly subscriber and will receive your kit shortly after.

How do I upgrade my account?

If you have already made your subscription selection but want to add upgrades at a later date, that is easily doable! Please contact us in order to add an upgraded subscription to your account. Our email address is .

How do I cancel my subscription?

While we would really hate to see you go, we understand circumstances might arise. Please email us directly at and we will get you taken care of.

Do you accept Paypal?

Unfortunately we do not. Our website integrates with Stripe for payment processing. Stripe is currently the most popular payment processor and is a very secure and large company located in the Bay Area. They are a trusted partner by many banks.

What is the best way to contact you?

The best way to reach us is via email at info@scrapbookingstore. com. We are a small business, so we respond to most inquiries within 2-3 business days, if not sooner. If you have contacted us via email and you have not received a response after several days, please reach out to us again as we may have missed your email! © 2016 All Rights Reserved | Terms | Privacy Policy