Have no fear, most of your questions are answered here! However, if it's not here, please email us at email@example.com to get in touch with us.
If you join the club, each month you will receive a 12″ x 12″ scrapbook kit in the mail. Each package typically contains eight to ten pieces of 12X12 premium quality scrapbook paper, some cardstock, and a coordinating sticker sheet or die cut sheet. Please note: this is a curated kit so it will vary from month to month and may not contain all the items listed above. Club members also have the option of upgrading for a little bit extra each month. We HIGHLY recommend this as it's an amazing deal. As an upgraded member, you'll typically get three additional embellishments ranging from stickers to ribbons to ephemera and other items.
Please remember this club is mostly here for the 12″ x 12″ scrapbooker so please be sure you enjoy scrapbooking with full kits if you join.
For the monthly plan, you are billed each month. It is $13.99 each month plus shipping.
If you prefer to receive a discount as a subscription user, select either the 3 month, 6 month, or 12 month plans. These plans are billed in full at the time of purchase and will auto-renew at the end of each plan unless you choose to cancel. Shipping for all the months is also billed at the time of purchase. The 3 month plan is charged $40.99 in full + $14.97 for all months' shipping at the time of purchase. The 6 month plan is charged a total of $78 at the time of purchase + $29.94 for all months' shipping. The 12 month plan is charged $144 + $59.88 for 12 months of shipping. All plans will auto-renew at the end of their term unless you choose to cancel.
Yes, absolutely! If you purchased a monthly plan and would like to save money and get the 3, 6 or 12 month plan, just login to your account and make the changes. Changes will take effect at the next renewal period.If you need help you can reach out to us at firstname.lastname@example.org
Our month-to-month price is $13.99 per month and you will not be charged upfront. The 3 month plan is $13.66 per kit for a total of $40.99 + shipping costs. The 6 month plan is $13 per month for a total of $78 + shipping costs. The 12 month plan is a fanstastic deal at $12 per kit for a total of $144 + shipping costs. You may choose to upgrade your subscription for an additional $7 per month. Our customers say the upgrade subscription is a total steal!! We HIGHLY recommend it, and you don't have to pay any extra shipping costs!
You will receive your first shipment 5-7 business days after your first place your order. Every month thereafter you will be charged between the 7th-10th of the month and your kit will ship right after you are charged. If you want to move your billing/shipping date, you are welcome to do so at any time by contacting us.
If you have already made your subscription selection but want to add upgrades at a later date, that is easily doable! Please contact us in order to add an upgraded subscription to your account. Our email address is email@example.com .
While we would really hate to see you go, we understand circumstances might arise. you can cancel either by logging into your account and doing so yourself or by emailing us directly at firstname.lastname@example.org and we will get you taken care of. Please note: you must cancel a minimum of 7 days prior to your shipment date or we cannot guarantee you will not be billed for that month's kit.
Prepaid Subscriptions: If you have a Prepaid plan at the discounted monthly rate, we are unable to offer refunds for unshipped monthly kits. Your subscription will be cancelled at the end of your Prepaid subscription period.
Unfortunately we do not. Our website integrates with Stripe for payment processing. Stripe is currently the most popular payment processor and is a very secure and large company located in the Bay Area. They are a trusted partner by many banks.
Unfortunately, due to the nature of our business, we are uanble to accept returns or exchanges.
The best way to reach us is via email at info@scrapbookingstore. com. We are a small business, so we respond to most inquiries within 2-3 business days, if not sooner. If you have contacted us via email and you have not received a response after several days, please reach out to us again as we may have missed your email!
You can also reach out to us at (802) 449-2665. Leave us a voicemail and we promise to get back to you.